Shipping, Returns and Taxes
Shipping Policy
- We ship within 2 business days.
- Our products are tested, inspected and cleaned before shipping.
- We combine shipping when items can be packaged safely together.
- Combined shipping rebates are refunded within 48 hours.
- All items are professionally packaged and protected against shock and water damage.
- High value packages are tracked, insured and signature may be required upon delivery.
- Our shipping costs are flat and include shipping material and insurance.
- We do not offer local pickup unless specified in the listing.
- Customers outside USA and Canada: Contact us for a final shipping quote before buying or bidding.
Return Policy
- Our product descriptions and photos are detailed and up-to-date.
- Contact us prior to buying or bidding for additional information and photos as needed.
- Return accepted only if item received is damaged or no longer functional.
- Return request must be received within 7 calendar days following delivery. Please provide photos and details.
- Return refund is paid once we have received and inspected item.
- Return shipping must be made using economy or standard shipping.
- Item must be shipped back to us within 7 calendar days of request.
- Item returned will not be refunded if it has been used, modified, is incomplete or was damaged by customer.
Payment & Taxes
- Canadian customers: Taxes apply on all purchases and vary based on your province.
- American customers: No taxes are applied on your purchases unless required in specific states.
- Customs, duty and import fees are paid by buyer.
- Payments must be received within 24 hours of purchase.